IT Infrastructure Management
In the context of an IT organization, infrastructure refers to the hardware, software and other systems that are necessary for delivering IT services in accordance with service-level agreements (SLAs).
IT infrastructure management includes the management of IT policies and processes, along with the equipment, data, human resources and external contacts, such as vendors or security organizations, needed to ensure that IT operations run smoothly and efficiently.
Our understanding of IT infrastructure management depends on knowledge of the specific components of IT infrastructure and the most important tasks associated with managing each component. IT infrastructure management is sometimes divided into three sub-categories of management:
Systems management covers a wide range of key activities within the overall context of IT infrastructure management, as it includes the administration of all IT assets normally found within a data center.
Network management is the discipline of managing security networks. IT security and operations analysts manage and configure networks to ensure that resources are properly allocated to applications and services where they are needed and that the quality and availability of services are maintained.
Data storage space is a limited and valuable asset for IT and business organizations. Therefore, a critical aspect of IT infrastructure management is the oversight of data storage technologies and resources, such as virtualization, storage provisioning, data compression and data security.
